Returns & warranty

Every part we sell is pulled from a real car and photographed. If it doesn’t fit or doesn’t work as described, you have 30 days to send it back — unless the part is marked “Sold as is”.

30-day returns

Return a part within 30 days of delivery for a full refund of the part price. This applies to most parts; parts marked “Sold as is” on their page can’t be returned. Within the US we pay the return shipping. The part must come back in the condition it was shipped — not installed, modified or disassembled — with the same markings and labels.

What is covered

  • Part doesn’t match the listing (wrong part, wrong side, wrong year range)
  • Part arrives damaged or not working, when sold as working
  • Part doesn’t fit the vehicle listed in “Fits these vehicles”

Parts sold “for parts / not working” are sold as-is for the described condition. Electrical modules that require programming are covered for being the correct part, not for programming by a third party.

How to start a return

  1. Message us from your account (or reply to the order email) with the order number and what went wrong.
  2. We email a prepaid return label (US) within one business day.
  3. Refund is issued to the original payment method within 3 business days of the part arriving back.

Warranty

Almost every used part carries a 30-day warranty against defects from the delivery date. The exception: parts marked “Sold as is” on their page are sold without returns, refunds or warranty. Labor, towing, fluids and consequential costs are not covered. Engines and transmissions are warranted to be the correct unit and to turn freely; a qualified shop should inspect and prepare them before installation.

American Auto Parts Inc · Irving, TX 75061 · (972) 579-7529